![]() ![]() Adjusting this setting may produce better results.įollow the instructions in the display's manual or check the manufacturer's website. Most external displays have an on-screen menu that adjusts the port version used by the display. Solution 3: Check the port version setting on the external display Note: Common video input settings include VGA, DVI, DisplayPort, HDMI, Input, and Source. For example, if you’re using a DisplayPort connection to an external display, that display must be set to recognize DisplayPort as the video input signal. If you’ve connected your Surface to an external display, make sure your external display is set to the current port. Solution 2: Check the video input settings Solution 8: Try the adapter on a different external displayįor another possible quick solution, unplug your monitor from the power outlet and then plug it back in. Solution 7: Change the supported resolution and refresh rates Solution 4: Duplicate or extend your display on the external screen Solution 1: Power reset your external display If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue. Open Windows Update Troubleshooting solutions To find out how, see Install Surface and Windows updates. Often, downloading and installing the latest updates for Windows and your Surface will fix many issues. This entry was posted in Insights by J.T. These methods will help you regain your connection and prevent the “No DisplayPort” error from popping up on the screen. ![]() The DisplayPort cable creates a great graphic for your screen, but like all devices, it may have trouble with its functionality at times. Connect the DisplayPort once more to make sure the troubleshooting worked. By pressing the Windows key + Ctrl + Shift + B, the screen will turn off for a brief period and turn on as the graphics driver restarts. Luckily, Windows has a command that will restart your graphics driver and potentially fix the problem. Your graphics drivers are a key component in your monitor’s ability to display graphics, and when it has an issue, your DisplayPort cable will not function either. A quick search through your computer and clicking on the Devices option should allow you to see the DisplayPorts and enable you to set the device’s input source as the DisplayPort you want. The “No DisplayPort” signal error could stem from the device not detecting the DisplayPort cable in the designated port. Some devices, such as monitors or computers, have multiple DisplayPort cables to use the correct one, you may need to go into your settings to choose the right option. Switch Your Settings To Select the Correct DisplayPort Cable Blowing on the end and the port may clear any dust or particulates that have made their way inside and potentially caused a disconnection. Look for any foreign objects lodged inside the cable end or the port where the device the cable connects. Unplug the cable again and check the inside of the cable end to see if the pins are damaged. You may need to investigate further if it still shows a “No DisplayPort” signal error. Start by unplugging the cable and reconnecting it. The DisplayPort cable needs a clear pathway to connect to the device even the smallest obstruction may lead to an error. ![]() Fortunately, there are ways to help you regain a connection these methods will help your DisplayPort cable function again. ![]() We rely on devices such as DisplayPort cables to give us the best connection, but sometimes you may receive a signal error and need to figure out ways to fix the problem. Much of our technology relies on cords and wired connections, especially when creating an audio or video output. ![]()
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